Exclusivepharmacy will inquire of you to first allow the 21 company days from the day of the order was sent to pass, after that time, If you order do not arrive, We can mail it again. You could choose what solution do you want. Consumer is responsible to get their buy, If client do not acquire it but any of this reason: She/He was not in property, She/He do not want to indication for it, She/He do not go to the publish office to get it (after did not receive it in his/her house). The order will be take into account received. If this take place two moments, the client will be banned.